Chewy is back at it with the most caring and thoughtful customer services. You may recall a story from earlier this year where Chewy sent heartwarming message to a woman who was grieving the loss of her beloved cat, well, this story is just more confirmation as to what we already know — Chewy has the best customer service.
Joseph Inabnet, reached out to the food retailer when he no longer needed an unopened luggage of dog food. Inabnet had just put down his beloved pug, Bailey, and asked Chewy he could return the unopened food. Not simply did Chewy refund him the entire sum( without asking for a return ), they asked him to delight donate the food to a neighbourhood shelter instead.
And just when you think the tale has ended, Joseph gets an unexpected content in the mail.
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